Terms of service

Terms of Service

Welcome to Creative Monkey! These Terms of Service (“Terms”) outline the rules and conditions under which you may use our website and services. By visiting our store or purchasing something from us, you agree to be bound by these Terms.

Please read them carefully before using our website or placing an order.

1. Overview

This website is operated by Creative Monkey (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Creative Monkey. We offer this website, including all information, tools, and services available from this site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • transmissions over various networks; and

  • changes to conform and adapt to technical requirements of connecting networks or devices.
    Credit card information is always encrypted during transfer over networks.

4. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more complete, accurate or timely sources of information.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

6. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction, and to discontinue any product at any time.

7. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

8. Optional Tools and Third-Party Links

We may provide you with access to third-party tools or links over which we have no control or input.
You acknowledge and agree that we provide access to such tools or links “as is” and “as available” without any warranties, representations, or conditions.

We are not liable for any harm or damages related to the purchase or use of goods, services, or content made available through third-party websites.

9. User Comments, Feedback and Other Submissions

If you send certain submissions (such as contest entries, product reviews, or suggestions), you agree that we may edit, copy, publish, distribute, and use them in any medium without restriction.

We are under no obligation to:

  1. maintain any comments in confidence;

  2. pay compensation for any comments; or

  3. respond to any comments.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct any errors and to change or update information without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content:

  • for any unlawful purpose;

  • to solicit others to perform or participate in unlawful acts;

  • to violate international, federal, or state regulations, rules, or laws;

  • to infringe upon our intellectual property rights or the rights of others;

  • to harass, abuse, insult, harm, or discriminate based on gender, religion, ethnicity, age, or disability;

  • to upload or transmit viruses or malicious code; or

  • to interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of these prohibitions.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall Creative Monkey, our directors, employees, affiliates, agents, or contractors be liable for any injury, loss, or damages of any kind arising from your use of the service or any products purchased using the service.

14. Indemnification

You agree to indemnify, defend and hold harmless Creative Monkey and our affiliates, partners, officers, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms.

15. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall be deemed severed without affecting the validity of the remaining provisions.

16. Termination

These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services.
We may also terminate this agreement at any time without notice if you fail to comply with any of its terms.

17. Entire Agreement

These Terms and any policies posted by us on this site constitute the entire agreement between you and Creative Monkey and govern your use of the Service.

18. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Australia.

19. Contact Information

Questions about the Terms of Service should be sent to us at:
🏢 Creative Monkey
📧 admin@creativemonkey.com.au